8840 HWY 6, Suite 140
Missouri City, TX 77459
Phone: (281) 778.0543
Fax: (281) 778.0547

Primarily Kids – Up Close Scheduling

Check In

The parent or legal guardian of the patient MUST accompany the patient to the initial appointment to complete the patient information paperwork and consent for treatment.

Please arrive for your child’s appointment at least 15 minutes early so that all paper work can be completed before your child is seen. And, although we generally have collected much of the information we require to register your child prior to his or her visit, we ask that you bring your state-issued photo identification and your child’s insurance card. Without the insurance card, we may be unable to file your insurance, and you may be responsible for the costs of the visit.

Late Arrivals

We try our best to keep to the schedule. But when a patient arrives late, it is impossible to stay on schedule. So, if you arrive more than 15 minutes past your scheduled appointment time, you may be rescheduled so that other patients are not inconvenienced.

Cancellation/Rebooking Policy and fee assessment for Appointments

We acknowledge that everyone values his or her time, thus we attempt to accommodate everyone. Therefore, we request at least 24 hours notice if canceling or rescheduling any weekday cleaning or dental treatment appointment. A $25 per appointment fee will be charged for a failed or cancelled appointment without adequate notice.

Should you cancel or reschedule a Saturday appointment without 48 hours notice, you will lose your Saturday appointment privileges.

We require a 2 day cancellation notice for all sedation appointments. Should you fail to show up or cancel/reschedule with less than 48 hours notice, you will forfeit your deposit. Prior to being re-appointed, deposit fees must again be paid to hold your child's appointment time.

Appointment Scheduling for the Wee Ones

At Primarily Kids Pediatric Dentistry, we prefer to see our preschool-aged patients in the morning between 8:30 am and 1:00 pm because we’ve found that children who are not hungry and are well rested tend to be more cooperative and have a better visit. If a morning appointment is not conducive to your schedule, we offer Saturday hours for new patient and recall examinations.

Emergencies or After-Hour Care

Dr. Mc is always available and accessible to you. When the office is closed, your call to our office forwards directly to Dr. Mc's cell phone. If for some reason you are forced to leave a message, please do so and your call will be returned promptly.

Primarily Kids – Up Close Financial Options & Insurance

We are committed to providing the best treatment to your child all the while making the visit a positive one. Moreover, we feel its important that all families have a clear understanding of our financial requirements.

Payment Options

We accept Cash, Visa, Mastercard, and Discover.

We have a variety of payment arrangements to ensure that any portion of the dental treatment plan not covered by insurance is affordable. We also offer outside flexible financing through SpringStone and CareCredit financing plans. We will be glad to discuss these options with you.

Facts to Know About Dental Insurance

Dental insurance is a contract between you, your employer and the insurance company. We are not a party to that contract.

Insurance companies will not release the exact amount they will pay for a procedure until the treatment is completed and the claim is submitted. They will only state the percentage of their fee schedule that they will cover over the telephone.

Dental insurance is NOT meant to cover all fees. It is an aid to your investment in your child’s dental healthcare. Many routine dental services are only partially covered by dental insurance. Most plans only pay between 50%-80% of the average total fee.

Our office participates with the following insurance providers: Aetna, Ameritas, Assurant, BCBS, Cigna, Delta Dental, Guardian, Humana, Metlife, Dentaquest, United Healthcare, and United Concordia. We will assist you in determining what portion of treatment is covered by insurance. Our goal is to ensure you receive the maximum allowable benefits given by your insurance plan.

We will bill your insurance company as a courtesy to you. If your insurer has not paid the FULL BALANCE within 45 days, you are responsible to pay the balance.  Finance charges are added to unpaid accounts within 60 days of the date of service.

All insured patients are required to pay their co-payments on the date services are rendered.

If you have any questions regarding your insurance, we ask that you contact your company regarding the specifics and details of your plan.

 

Meet Your Doctor

Lisa McGriff Metz

Dr. Lisa McGriff-Metz - "Dr. Mc" to patients earned her bachelor's degree from the University of Notre Dame (Go Irish!) and then completed her DDS at the University of Maryland at Baltimore. Read More

Office Hours

  • 8:30am - 4:30pm Monday:
  • 8:30am - 4:30pm Tuesday:
  • 8:30am - 4:30pm Wednesday:
  • Closed Thursday:
  • 8:30am - 2:30pm Friday:
  • By Appointment Saturday:

Office Features

  • Fun & Gentle Female Dentist
  • Kid Friendly Office Design
  • Multiple Sedation Options
    (Including General Anesthesia)
  • WiFi Hot Spot
  • Wii Gameroom
  • Convenient & Flexible Hours
    (Including Saturdays)
  • Insurance Friendly

Please download our new patient forms to expedite the paperwork at your first visit for your convenience. Adobe Acrobat Reader is needed to download these forms. If you do not have it, download the latest version.